Privacy policy

At NEW CARAT, we value the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or purchase our jewelry.

By using our website, you agree to the practices described in this Privacy Policy.

Our Commitment

Your privacy is important to us. We collect only what is necessary to provide you with a seamless and personalized experience. We do not sell or rent your personal information.

Information We Collect

We may collect the following information when you interact with us:

Information you provide directly

  • Name and contact details
  • Billing and shipping information
  • Order history and purchase details
  • Personalization details for custom creations

Information collected automatically

  • Device, browser, and IP address
  • Website usage and browsing behavior
  • Cookies and similar technologies

Payment information is processed securely by trusted third-party providers. We do not store complete card details.

How We Use Information

We use your information to process and deliver your orders, provide customer support, and keep you informed about your purchase. It also helps us improve our services and create a more personalized experience. With your consent, we may share updates about new collections and exclusive releases. Your information is always used with care and purpose.

Sharing Your Information

We respect your privacy and never sell your personal information.

Your information may be shared only with trusted partners who help us operate our business, such as payment processors, shipping providers, and technology service providers.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can manage or disable cookies through your browser settings at any time.

Data Security

We use industry-standard security measures to protect your personal information. While no online system is completely secure, we continually work to safeguard your data against unauthorized access, misuse, or disclosure.

Your Rights

You may have the right to access, update, or request the deletion of your personal information, as permitted by applicable privacy laws. You may also unsubscribe from marketing communications at any time.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

NEW CARAT

Email: care@newcarat.com